Every forgotten thing has a way home.
See the whole journey — from the moment a charger is left in room 412 to the moment it lands back in someone's hands — for guests and for the properties looking after their things.
- Free
- for every property, forever
- €20
- flat service fee, only on a return
- 48 h
- to ship, or you are refunded
The journey, step by step
Same story, two points of view. Switch sides to see exactly what happens and when.
- 1
Tell us what you left behind
2 minutesPick the property from the verified directory, add the dates you stayed, the room and a short description. No account, no fee.
- 2
The property searches and replies
Usually within 1–2 daysHousekeeping gets the request instantly. You see when it was received, read and answered — found, with a photo, or not found.
- 3
You choose what happens next
Your call, alwaysHave it shipped to you, given to a local charity, or responsibly recycled. Charity and recycling are always free.
- 4
Pay once, securely
Shipping + €20If you want it shipped you see the exact shipping quote plus the €20 service fee before paying. One card payment, no subscription.
- 5
Follow it to your door
Auto-refund after 48 hThe property has 48 hours to ship — otherwise you are refunded automatically. Live carrier scans appear on your private link.
- 6
Confirm it arrived safely
Link closes in 7 daysOne tap closes the loop and releases the property's payout. Your private link then self-destructs after 7 days.
Two sides of the same happy ending
At the propertyFound, photographed, labelled
Every item gets a QR label the second it is logged, so nothing sits nameless in a drawer for months.
At homeBack where it belongs
Tracked to the door, confirmed in one tap, and the property is paid on the 1st of the next month.
When something is found, the guest decides
Nothing is ever shipped — or charged — without an explicit choice.
Ship it to me
Shipping + €20
Tracked delivery to any address in the world. Paid once, refunded automatically if it is not posted within 48 hours.
Give it to charity
Free
The property hands the item to a local good cause. Nothing to pay, request closed the same day.
Recycle it
Free
Responsibly disposed of or recycled by the property. Nothing to pay, nothing shipped, nothing wasted.
Where the money goes
One transparent payment. No markup on shipping, no hidden percentage.
Shipping
at cost
Every cent goes back to the property that posted the parcel.
Property share
€10
Half of the service fee, for the time your team spent finding and packing.
Our share
€10
Runs the platform, the messaging, the tracking and the payouts.
Frequently asked questions
For guests
For properties
Ready when you are
Report something you left behind, check whether your hotel is registered, or set your own property up in a few minutes.